Terms of Use

1. About these terms

ASCEND is a private coaching platform operated by Ascend Performance HQ, Hyderabad, Telangana, India (“we”, “us”, “the coach”). Accounts are created by the coach for athletes they train. By using ASCEND you agree to these terms and to our Privacy Policy.

2. Athletes under 18

If you are under 18, a parent or legal guardian must agree to these terms on your behalf before you use ASCEND, and is responsible for your use of it.

3. Your account

• Keep your login ID and password private, and don't share your account.
• Tell your coach straight away if you think someone else has used your account.
• Your coach can reset your password and update or close your account.

4. Health and safety

ASCEND provides training guidance, not medical advice. Before starting or changing a training program, check with a doctor, especially if you have an injury, a medical condition or are returning from time off. Tell your coach about any injuries or health conditions, and stop exercising and seek medical help if you feel pain, dizziness or discomfort. You take part in training at your own risk.

5. Payments and refunds

Coaching fees are paid directly to Ascend Performance HQ outside the app, for example by UPI, bank transfer or cash. The app does not process payments. All fees are non-refundable, including for missed sessions or if you stop training early, except where Indian law requires a refund.

6. Acceptable use

When using ASCEND, you agree not to:

• Harass, abuse or threaten anyone, or send unlawful or offensive content.
• Upload content you don't have the right to share.
• Try to access other people's accounts or data, or interfere with how the app works.
• Copy, resell or redistribute the app or its content.

7. Content

Programs, workouts, exercise videos and other coaching material in ASCEND belong to Ascend Performance HQ and are for your personal training only. Anything you upload or log, such as training data, photos or messages, stays yours; you allow us to use it only to coach you and run the app.

8. Availability and changes

We work to keep ASCEND available and secure, but we can't guarantee it will always be uninterrupted or error-free. We may update, change or pause features at any time.

9. Ending your use

You can stop using ASCEND and ask us to close your account at any time by emailing rufusharsha1@gmail.com. We may suspend or close an account that breaks these terms, or when coaching ends. What happens to your data afterwards is explained in our Privacy Policy.

10. Liability

To the extent permitted by law, Ascend Performance HQ is not liable for any indirect or consequential loss arising from your use of ASCEND, and our total liability to you is limited to the fees you paid us in the three months before the claim. Nothing in these terms limits liability that cannot be limited under Indian law.

11. Governing law

These terms are governed by the laws of India. Any dispute will be handled by the courts in Hyderabad, Telangana.

12. Changes and contact

If we change these terms, we will update the date at the top and tell you in the app about any significant change. Questions: rufusharsha1@gmail.com or message us on WhatsApp.